About Aspect | A Multi Trade Maintenance Service Company

Ever struggled to find a tradesperson you can trust? Someone you can rely on to turn up when they say they will and do the work properly?

We’re guessing the answer’s “yes”.

Wouldn’t it be great if there were a property maintenance company with all the people you need, that knows its stuff and keeps its promises. A company that’s super-efficient and makes your life that much easier.

That’s exactly why we set up Aspect.

Plumbing, electrics, heating, roofing, glazing, drainage, decorating, pest control… we do the lot. Emergency repairs, planned maintenance or refurbishment work, you won’t come across a better team of experts.

You’ll find us easy to deal with and extremely helpful. Just the way a property maintenance company should be.

Service support

You want the best possible job. We want the happiest customers.

So, we vet all of our tradespeople and make sure they stay up-to-date with the latest trade guidelines and regulations.

We give top-up training wherever it’s needed and most importantly, we have a team of Service Support Managers to back up our tradespeople.

This managed service means every job is completed properly and our work always hits the spot.

Aspect’s Service Support Managers have years of experience and in-depth knowledge of multiple trades. Whenever they’re needed, they’re there to offer advice, check the quality of the work and make sure everything goes as smoothly as possible.

24 hours a day

Plumbing, gas, electrics, glazing… life’s problems don’t go by the clock. Emergencies happen when they happen and sometimes that’s when most of us are fast asleep.

When it’s 3am on a Sunday and you’re panicking, the last thing you need is a property maintenance company that keeps you waiting while your emergency turns into a disaster.

We have one of the largest teams of property maintenance experts in London. We also have the full compliment of support staff.

Whenever you need us, we’re just a phone call away, 24 hours a day, 7 days a week, 365 days a year (even that extra day on a leap year).

We can’t promise that your pipes will never leak and drains will never get blocked, but we can promise to be there when you need us most.

Customer service

Having been in this business for many years, we know how important service levels are to our customers.

When you get in touch, you don’t want excuses; you want answers.

Our state-of-the art job management system keeps everyone in the team connected. From initial booking to final delivery, even down to last minute customer changes. Everyone knows where they need to be and when.

Any schedule updates are communicated automatically and everything runs like clockwork.

The whole booking process is simple and stress-free for you too.

We never over-promise or keep you in the dark. You’ll know exactly what’s happening every step of the way.

If we’re held up in traffic, we’ll be in touch. If a job escalates because of unforeseen complications, you’ll be the first to know about it.

You may hire us for our workmanship, but it’s the way we deliver it that you’ll remember us for.

Peace of mind

Back in 2004 we set out to run a property maintenance company with a difference. We wanted to put our customers first and deliver a service that they could totally rely on.

Hundreds of thousands of callouts and maintenance jobs later, we reckon we were on to something.

So, what can you expect as an Aspect customer?